The ground staff you meet at our international terminals – at check-in counters and boarding gates – will be wearing Personal Protective Equipment (PPE) appropriate for their role.
This gear may include masks, gloves, and shoe covers which are appropriately disposed of at regular intervals.
The crew on all aircraft are following personal protective measures as well. Crew members aboard international flights wear PPE – as a mandate – that is changed every 8 hours. And because this disease is most easily transmitted through surfaces, each and every aircraft is cleansed with cleaning agents and disinfectants that are approved by the WHO and Airbus.
Areas that are most often touched – tray tables, arm rests, overhead nozzles, lavatories, galleys – are paid particular attention to. On all international flights, we use a disinfectant used to sterilise surgical equipment in hospitals, to clean the cabin and cockpit.
This is followed by a thorough fumigation. We have especially taken note of aircraft that have arrived from affected areas and have disinfected each one thoroughly. The air in our Airbus cabin refreshes itself every 3 minutes.
So, the fresh air enters through the engines, passes through our High Efficiency Particulate Air (HEPA) filters, and is then circulated in the cabin. HEPA ensures hospital-level filtration in our aircraft. In addition to all of this, personal protective measures are equally important. So wash your hands frequently.
Avoid touching your face. And when you venture out, stand a few feet apart from people.